Dear Service Provider,
We are pleased to announcement that the following improvements were released onto the Early Years Hive following last Thursday’s scheduled updates to the portal.
Removal of child name-validation from NCS CHICK registration
The process of retrieving a CHICK / registering a child for the National Childcare Scheme (NCS) on the Early Years Hive has been simplified.
When registering a child for NCS, you must still enter the child’s first and last name, their date of birth and the CHICK number. However, now the system will only validate the date of birth and the CHICK number.
This means you will no longer be blocked from completing the registration and therefore required to contact the Early Years Provider Centre (EYPC), if the child’s name being input differs from the name used by the parent/guardian on their NCS application form.
Early Years Hive banner notification
An ‘Important notification’ banner is now available to display urgent messages to service providers on the Early Years Hive, such as scheduled maintenance, application deadlines, Force Majeure reminders, etc.
The image gives you an idea of how it looks on the Early Years Hive.
This new function was made in response to the EYPC Customer Survey. We ask that you continue to share your feedback if selected to complete this survey as it helps us to improve our services.
There is no change to the Announcement page, which is where you should go to check for more detailed information.
Regards,
The Early Years Team
The Early Years Team